Return Policy Page
Return Policy – Robazon.us
Effective Date: March 2025
At Robazon.us, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns & Exchanges
We accept returns within 30 days from the delivery date. The item must be:
- Unused, in its original packaging, and in the same condition that you received it.
- Accompanied by proof of purchase (Order ID or receipt).
How to Initiate a Return:
- Contact our customer service at (754) 279-8447 or email us at support@robazon.us to request a return authorization.
- Once approved, ship the item back to our return address:
Robazon.us
325 Wall St, Kingston, NY 12401
Refunds
After we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-8 business days.
Non-Returnable Items
- Items damaged due to misuse.
- Customized or special-order products.
- Digital products or software.
Exchanges
If your item is defective or damaged, please contact us immediately to arrange a replacement.
Contact Us
If you have any questions about our return policy, please reach out to our customer support team at (754) 279-8447 or email support@robazon.us.
